Senior Vice President, Chief Customer Officer, Splunk
Katie Bianchi is the Senior Vice President, Chief Customer Officer for Splunk. With over 20 years of experience, she oversees our commitment to helping customers achieve their business outcomes and ongoing value with Splunk. Katie is passionate about delivering exceptional customer experiences and introducing new services that help customers realize value with mission-critical enterprise technology. Prior to joining Splunk in 2018, she served as Vice President of Customer Success at GE Digital, where she led customer success growth strategy, services portfolio management, and renewal operations for its software business. Throughout her career, Katie has held leadership roles in product management, business development, services, marketing and operations across industries, including aviation, power generation, and oil and gas. She holds a B.S. from Ithaca College and an M.B.A from Boston College.